OHIP Personal Health Information (PHI) Access Requests

Access to Personal Claims History

The Ministry of Health maintains records of Ontario Health Insurance Plan (OHIP) claims. These records are also known as a personal claims history (PCH). You have a right to access these records. They are records of your personal health information. You can find more information under section 53 of the Personal Health Information Protection Act, 2004 (PHIPA).

What is a Personal Claims History?

A personal claims history is a record of claims paid by OHIP. It lists payments made to health care professionals. These payments are for medical services received by an individual. This is personal health information. The report lists the following information:

  • date of services
  • health care professional who performed the services
  • where the services took place

A personal claims history is not a medical record. Contact your health care professional for medical records about diagnosis and testing.

The ministry will process requests within 30 calendar days.

Requesting a Personal Claims History

Visit Individual Requesting a Personal Claims History if you are requesting personal health information:

  • for yourself
  • as a Substitute Decision Maker for someone

Visit Third Parties Requesting a Personal Claims History if you are:

  • A law firm
  • An insurance company
  • Requesting information for a client

Helpful Links Related to PCH:

For More Information

Call ServiceOntario, Infoline at:
1–866–532–3161 (Toll–free)
In Toronto, (416) 314–5518
TTY 1–800–387–5559.
In Toronto, TTY (416)327–4282
Hours of operation: Monday to Friday, 8:30 a.m. – 5:00 p.m.

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