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Ministry Status: Recovery

The ministry is resuming regular operations and supporting health sector stabilization.

Drugs and Devices

Special Authorization Digital Information Exchange

New Feature – Email Notifications

Published May 26, 2021

Introducing SADIE Email Notifications

SADIE now sends email notifications when a request is ready to review and submit. Prescribers and delegates now receive an email alert when a request created by a designate is ready for the prescriber or delegate to submit. Designates now receive an email notification when a request has been submitted. Notifications will be sent to your GO Secure email address. For details, go to Chapter 14 of the SADIE User Guide.

Earlier this month, we launched the delegate role which allows delegates to submit a request on behalf of a prescriber, and support prescribers in being able to maintain SADIE user accounts and practice location details.

For more information about delegates and instructions on setting up their accounts, see the Quick Reference – How to Set-up a Delegate or Designate guide.

Benefits of SADIE Now

  • Delegates can submit requests to the EAP.
  • Accessible wherever and whenever prescribers workSADIE is available 24x7 on your computer, tablet, or smart phone.
  • Easy to use – Requests can be submitted in as little as 2 minutes!
  • Smart forms that streamline submissions for any drug by asking questions specific to the patient’s circumstances.
  • Designates can prepare an EAP request for a prescriber to review and submit.
  • Faster decisions and a reduction in requests for additional information.
  • Same day approvals for many requests submitted through SADIE.


To Access SADIE:

As a Prescriber: Log in to GO Secure , click the “Continue” button on the Welcome page, and select “Special Authorization Digital Information Exchange” from the drop-down menu.

As a Delegate or Designate: Log in to GO Secure , click the “Continue” button on the Welcome page, and select the prescriber you are supporting from the “Working on Behalf of” drop-down menu. Then, select “Special Authorization Digital Information Exchange” from the drop-down menu.

If you require assistance with the SADIE application, please contact the SADIE Helpdesk at 1-800-262-6524 or via email at SSContactCentre.MOH@ontario.ca.

If you need any further information, please do not hesitate to email SADIE@Ontario.ca

Ready to get started with SADIE?

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For More Information

Help using SADIE

If you need help related to the SADIE portal please see the SADIE Training Aids.

For technical difficulties, please call Inquiry Services
1-800-262- 6524 or email SSContactCentre.MOH@ontario.ca.


Feedback or Suggestions?

Feedback is appreciated and suggestions will help inform future SADIE features.

Please email us at SADIE@ontario.ca. If you would like to receive updates and newsletters, please subscribe to our mailing list.

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