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Ministry Status: Recovery

The ministry is resuming regular operations and supporting health sector stabilization.

Drugs and Devices

Special Authorization Digital Information Exchange

New Feature – Provide Requested Additional Information Online

Published February 16, 2022

SADIE now has the ability for prescriber and their delegates and designates to provide requested additional information online- Prescribers, their delegates and designates, are now able to respond to requests for additional information through SADIE. When the EAP program asks for additional information about an EAP drug request, prescribers and delegates or designates can now use SADIE to provide it by clicking on the “Add Additional Information” button to type a response or add attachments. For details, go to Chapter 16 of the SADIE User Guide.

For more information about providing requested additional information online,  Quick Reference – Provide Additional Information Online via SADIE.

Benefits of SADIE Now

  • Accessible wherever and whenever prescribers workSADIE is available 24x7 on your computer, tablet, or smart phone
  • Easy to use – Requests can be submitted with one click!
  • Smart forms that streamline submissions for any drug by asking questions specific to the patient’s circumstances.
  • Delegates and designates can prepare EAP requests for the prescriber
  • Track the status of your EAP requests online and access the Ministry response letters
  • Provide requested additional information online
  • Faster decisions and a reduction in requests for additional information
  • Same day approvals for many requests submitted through SADIE


To Access SADIE:

As a Prescriber: Log in to GO Secure , click the “Continue” button on the Welcome page, and select “Special Authorization Digital Information Exchange” from the drop-down menu.

As a Delegate or Designate: Log in to GO Secure , click the “Continue” button on the Welcome page, and select the prescriber you are supporting from the “Working on Behalf of” drop-down menu. Then, select “Special Authorization Digital Information Exchange” from the drop-down menu.

If you require assistance with the SADIE application, please contact Inquiry Services at 1-800-262-6524 or via email at SSContactCentre.MOH@ontario.ca.

If you need any further information, please do not hesitate to email SADIE@Ontario.ca

Ready to get started with SADIE?

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For More Information

Help using SADIE

If you need help related to the SADIE portal please see the SADIE Training Aids.

For technical difficulties, please call Inquiry Services
1-800-262- 6524 or email SSContactCentre.MOH@ontario.ca.


Feedback or Suggestions?

Feedback is appreciated and suggestions will help inform future SADIE features.

Please email us at SADIE@ontario.ca. If you would like to receive updates and newsletters, please subscribe to our mailing list.

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