Special Authorization Digital Information Exchange (SADIE)- Drugs and Devices - Health Care Professionals

Ministry Status: Recovery

The ministry is resuming regular operations and supporting health sector stabilization.

What is SADIE?

SADIE (the Special Authorization Digital Information Exchange) is a portal used to submit electronic requests into the Ontario Drug Benefit (ODB) Program’s Exceptional Access Program (EAP), and track Ministry decisions.

It is also used to submit requests for Blood Glucose Test Strips reimbursements, as well as registrations for the Inherited Metabolic Disease program.

Who is SADIE for?

SADIE is available to all Ontario Physicians and Nurse Practitioners.

Do you have support staff in your office, Patient Support Programs or Drug Access Navigators who help you complete and submit EAP requests? SADIE allows you to set up delegates who can carry out the entire EAP submission process within SADIE on your behalf, or you can set up designates who can create EAP requests for you to review and submit.

For more information, select “Help Accessing SADIE”

Up to 50% faster decision time
Up to 75% fewer requests for missing information
Patient demographic information is auto populated when you enter a valid Ontario health card number
Online tracking and access to historical EAP submissions and MOH responses
Requests are automatically classified as initial or renewal and SADIE will ask you the questions tailored to the request type

Easily accessible criteria information
Criteria-driven “smart forms” that ask only the questions needed for your request
Delegates can create & submit EAP requests and designates can assist in creating submissions
Can provide requested additional information online
Can request an appeal for a negative decision
Self manage practice locations and self-delete delegate and designate SADIE profiles

What browsers you should use

The latest version of Chrome is the recommended browser for SADIE. Latest versions of other browsers, except Internet Explorer, are also supported.

For quick access to SADIE, it is recommended to bookmark this page; book marking other SADIE-related pages or sites may result in user access errors.

Where can I find out more about SADIE?

We have an abundance of tools and information available to help you use SADIE:

Information about SADIE – www.Ontario.ca/SADIE
Help Using/Getting Set Up on SADIE – SADIE Training Aids, including short informative training videos
Sign In/Enrolment/Technical Questions – Call ‘Inquiry Services’ 1-800-262- 6524 (after the language prompts, press 2-3) or email SSContactCentre.MOH@ontario.ca
Contact the SADIE Team – SADIE@ontario.ca

Feedback or Suggestions?

Feedback is appreciated and suggestions will help inform future SADIE features. Please email us at SADIE@ontario.ca and if you would like to receive updates and newsletters, please subscribe to our mailing list.