Emergency Health Services

Due to the COVID-19 outbreak, the government has made amendments to Ontario Regulation 257/00 under the Ambulance Act to ensure sufficient ambulance service personnel. Learn more >>

Ontario's Emergency Health Services (EHS) system is a series of interrelated land and air emergency medical services and programs designed to provide timely response and prehospital care.

Emergency Health Services achieves this by:

  • Overseeing air and land ambulance services, as well as the communications centres responsible for dispatching those ambulance services;
  • Managing and regulating the land ambulance services provided by upper tier municipalities and District Social Services Administration Board, as well as providing administrative, operational, and technical support of ambulance services;
  • Establishing standards for the management, operation, and use of ambulance services and assuring compliance with those standards;
  • Maintaining close working relationships:
    • with the municipalities and designated delivery agents responsible for the proper provision of land ambulance services;
    • with health care providers and facilities;
    • with ambulance communications centres, and
    • with other ministries and system stakeholders; and,
  • Monitoring, inspecting and evaluating ambulance services and investigating complaints respecting ambulance service delivery.

Emergency Health Services also plays an important role in provincial emergency medical services by participating in internal government, local and national conferences, as well as working groups dedicated to emergency preparedness, emergency response and terrorism. Through the Government Mobile Communications Project, Emergency Health Services is developing a common internal government communications infrastructure for Ministry of Health and Long-Term Care clients across the province.

Together, the balanced and integrated system of air ambulance, land ambulance, and ambulance communications services reduces mortality and morbidity due to sudden illness or injury by providing the regulatory framework and standards for ambulance services delivery. This ensures the public has access to rapid pre-hospital emergency medical intervention and safe, efficient transportation for emergency patients and medically essential non-emergency patients to and from health facilities.

DNR Confirmation Form

When completed, this form provides direction to both paramedics and firefighters with respect to what patient care interventions may be initiated for patients experiencing respiratory or cardiac arrest.

This form cannot be printed or filled “on-line” due to the unique serial number that is pre-printed on each form.

Form Number: 4519-45 (08/01)
Catalogue Number: 7530-5678

To obtain a supply of DNR Confirmation Forms, please submit a request via email to Ontario Shared Services (OSS) at OSSdistribution@ontario.ca using the Ministry of Health - Forms Order Request.

For More Information

Emergency Health Services
5700 Yonge Street, 6th Floor
Toronto, Ontario
Canada   M2M 4K5

Tel : 1-800-461-6431 (Toll-free in Ontario only)
In Toronto : (416) 327-7900
Fax: : 416-327-7911
Email : websitecontact.moh@ontario.ca


Call ServiceOntario, Infoline at:
1-866-532-3161 (Toll-free in Ontario only)
TTY 1-800-387-5559.
In Toronto, TTY 416-327-4282
Hours of operation : 8:30am - 5:00pm

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