Excellent Care for All

Health Quality Ontario

Health Quality Ontario (HQO) is the agency in Ontario mandated to advise government and health care providers on the evidence to support high-quality care, to support improvements in quality, and to monitor and report to the public on the quality of health care provided in Ontario. The agency received this mandate through the Excellent Care for All Act, 2010 (ECFAA). The goal of ECFAA, as well as Ontario’s Action Plan for Health Care, is to transform the healthcare system by creating greater public accountability, increasing the focus on quality, bringing patient satisfaction to the forefront and basing patient care decisions on the best scientific evidence available.

HQO’s critical roles in the implementation of this quality agenda, as outlined by the legislation, are:

HQO is an important leader in the health care system, strategically formed by the amalgamation of several health care improvement organizations and programs. HQO will evaluate evidence, spread knowledge, and report on the system's progress, building the foundation to help Ontario's health care system become the sustainable resource it needs to be for future generations to come.

For more information about HQO please visit their website at:

For More Information

Call ServiceOntario, Infoline at 1-866-532-3161
In Toronto, 416-314-5518
TTY 1-800-387-5559
In Toronto, TTY 416-327-4282
Hours of operation : 8:30am - 5:00pm