Health Bulletin

This document was published under a previous government.

Chair Appointed for Patient and Family Advisory Council

New Council to Bring Patient, Family and Caregiver Voice into Health Care Planning

September 21, 2017 

Ontario has selected Ms. Julie Drury as chair of the new Minister’s Patient and Family Advisory Council, which will advise government on health policy priorities that have an impact on patient care and the patient experience in the province.

The council will provide feedback and insights directly to the Minister of Health and Long-Term Care to help the health care system become more responsive, transparent and accountable to patients, families and caregivers. By integrating these important perspectives into the policy development process, Ontario will ensure that their health care needs are fully understood, leading to a health care system that is more patient-centred.

Ms. Drury was selected following an extensive search process to find the most suitable candidate. While managing her daughter’s complex medical needs, Ms. Drury mentored other families facing similar challenges and helped them navigate the health care system. Collaborating with multiple hospitals and community care organizations has provided Ms. Drury with the insight and expertise to provide advice on matters involving hospitals, home care, schooling, health support services, patient safety and complex care.

Through her practical experience as a care coordinator and medical advocate, Ms. Drury’s ability to work with stakeholders towards meaningful solutions, troubleshoot difficult situations and build strong relationships has helped to improve patient and family experiences and outcomes.

Ontario is increasing access to care, reducing wait times and improving the patient experience through its Patients First Action Plan for Health Care and OHIP+: Children and Youth Pharmacare - protecting health care today and into the future.

“Evidence shows that patient, family, caregiver and public engagement can have a positive impact on quality, safety, patient experience and outcomes. With the appointment of Julie Drury as chair of the Patient and Family Advisory Council, Ontario is further integrating the patient, family and caregiver voice into our health care system, helping Ontario's system become even more patient-centred.”

Dr. Eric Hoskins, Minister of Health and Long-Term Care

“I am humbled to have been chosen as chair of the Patient and Family Advisory Council and delighted with this opportunity to be part of a significant shift in how health care policy is made in Ontario. I look forward to working with Council members to give our best advice, informed by our lived experience as patients and caregivers on the health care issues that matter most to Ontarians. We will be engaging with patients and caregivers across Ontario to ensure their voice is at the centre of decision-making at the ministry and every level of the health care system.”

Ms. Julie Drury, Chair, Minister's Patient and Family Advisory Council



For More Information

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