Health Bulletin

This document was published under a previous government.

Update: Health System Integration

June 16, 2017

We are pleased to share this update on the work supported by the Patients First Act, 2016.

You can count on regular emails like this as your source of ongoing information and updates, which can also be shared with staff members, local stakeholders and other stakeholders and colleagues.

Implementation Updates

Patients First Act, 2016: Implementation Milestones

Recent Accomplishments:

Coming Up Next:


On June 7, 2017, Toronto Central CCAC and Central CCAC successfully transferred to their respective LHINs.  Here is what the CEOs said about their transition:

“The transition with Toronto Central CCAC was a great success and progressed smoothly, testament to the intense planning from all the teams who contributed to the overall readiness. Members of the integrated executive team and the Board Chair welcomed colleagues to the new organization and recognized achieving this key milestone in our journey together. The staff really liked the new desktop wallpaper of the Toronto skyline and the `Future of HealthCare is Local` key message.

I was captivated by the enthusiasm and positivity I encountered from staff and colleagues. As we now move forward together, I look forward to working as one integrated organization which can build on our joint successes and continue to improve care for patients and their families. ”
– Susan Fitzpatrick, CEO, North East LHIN

“Thanks to careful planning, and the hard work and incredible commitment of all of our staff to putting patients first, Central LHIN’s T-day was a coordinated success, with continuity of care for our patients and their families. With this milestone now reached, we look forward to the many opportunities ahead as we move from transition to transforming the health system as one strong and integrated team. Together, we will create a more responsive, seamless health care system and enhance the patient experience for people living in the Central LHIN region.”
– Kim Baker, CEO, Mississauga Halton LHIN

Spotlight On: Achieving Excellence Together Conference

This year marked the 18th year of the “Achieving Excellence Together” conference. This conference
brings together health and home care professionals, leaders, , care coordinators, service providers, and front-line staff to share innovative ideas and approaches and best practices. This two-day conference provides an opportunity to demonstrate the complex and multifaceted home and community care sector. Keynote speakers Dr. Susan Frampton and Dr. Danielle Martin both highlighted the importance of a patient-centred approach to care and the opportunities brought by system changes to transform our health care system to be able to serve Ontarians better.

With the CCAC to LHIN transitions nearing completion, this conference sets the stage for the next phase of transformation. With sessions ranging from collective impact models to e-notifications to wound care standards, there was inspiration for the many ways LHINs can improve care in the home care sector and beyond.

In his remarks, the Minister of Health and Long-Term Care thanked the conference participants for their leadership in putting patients first and acknowledged the dedication and humanity in the home and community care sector. He also shared his aspirations and commitments to universal health care including pharmacare coverage for those 24 and under.

As part of this annual conference, the Awards for Excellence recognize outstanding achievement and commitment in home and community care. There were six categories including the Citizenship Award, the Leadership Award, the Staff Team Award, the Individual Staff Award, the Sector Innovation Award and the System Partnership Award.

Congratulations to all the winners and all the nominees!

The Winners are:

Award Name Region
Citizenship Award Joy Brown Central West
Anne Dumais Toronto Central
Barbara Boucher Champlain
Leadership Award Melanie Bucek Erie St. Clair
Patricia McKernan Central West
Jennifer Vansickle Hamilton Niagara Haldimand Brant
Staff Team Award Wound Care Program Central West
The Bel Marine Team South East
Individual Staff
Team Award
Charmaine Lodge Mississauga Halton
Megan Conboy South East
Sector Innovation Award The Care Coordination Program of Work Project Team Mississauga Halton
Systems Partnership Award Early Palliative Identification Project Team Central West
Emergency Diversion Protocol Project Central East

You can find this update archived and some Frequently Asked Questions.

For More Information

Call ServiceOntario, Infoline at 1-866-532-3161
In Toronto, 416-314-5518
TTY 1-800-387-5559
In Toronto, TTY 416-327-4282
Hours of operation : 8:30am - 5:00pm