Print

Minister's Patient and Family Advisory Council

Engaging Patients and Families in Healthcare Decision-making

Engaging patients and families at all levels of the healthcare system is a key commitment of the Ministry of Health and Long-Term Care.

Embedding patient engagement across the ministry and the healthcare system will move us towards a health system of the future that is centred on the needs and values of patients and families.

We want you to tell us how we can change and improve Ontario's health system. Your input will help us:

Whether you're a patient, caregiver or simply interested in health care, we want your input on decisions that affect patients and families.

Learn more about patient engagement at the Ministry by becoming a patient advisor to the Ontario healthcare system.

Learn more about patient engagement in your local community by contacting your Local Health Integration Network (LHIN). All LHINs have established Patient and Family Advisory committees.

The Minister's Patient and Family Advisory Council

The Minister's Patient and Family Advisory Council (PFAC) is the first of its kind in Canada, and few others are doing as much to engage patients and families at the system level.

The Council was formed to:

Recruitment for the Minister's PFAC generated significant interest from the public.

Over 1,200 people applied for membership on the council and over 100 people applied for the Chair position.

Through its diverse membership, reflective of a broad cross-section of Ontarians, the Council seeks to give voice to the values, experiences and ideas of patients and their families from across the province.

The Council is made up of 15 members and one Chair. While still early, the Council has identified areas of focus to include integrated and coordinated care, system navigation, access to care and information, health literacy, and patient partnership.

The Ministry and the Chair of the PFAC maintain regular contact with members, including quarterly meetings.

The Chair of the Minister's Patient and Family Advisory Council

Beyond the Council, the PFAC Chair is situated as a key patient engagement leader to the Ministry and the broader healthcare system.

The role of the Chair is three-pronged, providing:

The Chair is also a member of the Ministry's senior leadership team, and helps ensure that the patient's voice is embedded in health system decision making at the most senior levels.

Contact Us

Have questions or would like to learn more?

Email us at: patientengagement@ontario.ca

For More Information

Call ServiceOntario, Infoline at 1-866-532-3161
In Toronto, 416-314-5518
TTY 1-800-387-5559
In Toronto, TTY 416-327-4282
Hours of operation : 8:30am - 5:00pm