Ministry Programs

In the event of a Canada Post labour disruption, the following OHIP service will be impacted.

Ontario Health Insurance Plan

OHIP Third Party Disclosure Requests

All requests for personal information must be received in writing (includes faxes and photocopies).

You may courier your request to:
Courier:          Ministry of Health and Long-Term Care
                        Personal Health Information Office
                        3rd Floor, 49 Place d’Armes
                        Kingston, ON  K7L 5J3
Requests will be processed and held until postal services resume.  If your request is time sensitive due to a pending court case, please call 1 800 262-6524.

Reports will be couriered for court ordered requests.

The Ministry of Health and Long-Term Care maintains a record of OHIP claims (also known as a personal claims history) submitted by and paid to health care providers using a patient's health number.

Third parties such as law firms and insurance companies may request disclosure of these records with the appropriate consent.

The information in a personal claims history is used for payment purposes and should not be confused with the precise diagnosis provided by a health care provider. The provider should be contacted for information about a diagnosis or any other information that may be required.

For a third party (such as a law firm or an insurance company) to make a request for the release of health information of OHIP claims records they must provide:

  • The name of the person to whom the health service history relates;
  • The health number;
  • The date of birth;
  • The period of time for which the health service history is required (records are maintained for seven years);
  • A cheque payable to the Minister of Finance covering the mandatory fee of $74 and;
  • A signed consent from the person to whom the information relates authorizing the release of health information.

Refer to forms repository for further information.

Personal requests can be submitted by mail to:

Ministry of Health and Long-Term Care
Personal Health Information Office
49 Place d'Armes
Kingston, ON K7L 5J3

If you require further information, please contact:

OHIP Forms:

Ontario Health Insurance (OHIP)- Forms - Health Care Professionals - MOHLTC

For More Information

Call the Service Support Contact Centre (SSCC) at:
1-800 262-6524
Hours of operation : 8:00am - 5:00pm