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Ministry Status: Routine Monitoring and Engagement

Ontario Health Insurance Plan

OHIP Bulletins


Keeping Health Care Providers informed of payment, policy or program changes

Dentist Services InfoBulletins

To:  All Health Care Providers

Published by:  Claims Services Branch

Date Issued: April 28, 2017

Bulletin Number:  9127

Re: Changes to Medical Claims Electronic Data Transfer (MCEDT) and eSubmit Web Pages

Posted Electronically Only

PDF Version Portable Document Format | 1Mb | 

Please note that changes to the MC EDT and eSubmit web pages are being made effective April 29th 2017.  These changes are being made in preparation for adding additional online services in the future.
Note that these changes will not impact any automated MC EDT web service software.
The following pages will be updated:

  • Additions to the Administration and MOHLTC Services Page (Landing Page) are:
  • Working on Behalf of (WOBO) list for designees accessing the webpage;
  • Services drop down menu
  • A new Service Delegation Page has been included

Please see the attached appendix to this INFOBulletin for further details on these changes.

Important Reminders
Please remember to select “Logout” in the web application and then close the browser when you are finished using the services.
The ministry recommends using one of the following web browsers for best performance while using the webpage:

Web Browser

Operating System(s)


Windows OS; Mac OS

Google Chrome

Windows OS; Mac OS


Mac OS only

The browsers above have been tested by the ministry. Using any other internet browsers may impact how the GO Secure or MC EDT web pages are displayed or function.

Further Information
For further information please contact the Service Support Contact Centre (SSCC) at:
Hours of operation: Monday to Friday, 8:00 a.m. - 5:00 p.m.
Or e-mail: SSContactCentre.MOH@ontario.ca

An updated “Medical Claims Electronic Data Transfer Reference Manual” is available upon request, and will be posted to the Medical Claims Electronic Data Transfer (MCEDT) page in the near future.

Appendix A
Administration and MOHLTC Services Page (Landing Page)
Working on Behalf of (WOBO) List:

Administration and MOHLTC Services Page

All designees, including health care providers who are designees for other health care providers, will have a “Working on Behalf of:” list added to their landing page.  This list includes a search function, and will allow the designee to select who they are accessing services for.

All searches can display results for all possible matches for provider names and/or billing number.

Please note: All designees who are not health care providers will have to select a provider from the WOBO list prior to being able to access any services from the services drop down menu.

Services Drop Down Menu:

Services Drop Down Menu Page

New Service Delegation Page

New Service Delegation Page

When managing designated accounts through the Designee Maintenance (Add, Remove, Update) link and a designee is selected to manage permissions, it will lead to the new “Service Delegation” page.  Currently, it only allows for the selection of “MC EDT Service (Upload/Download)” to access the MC EDT “Designate Permissions” page.

This page is being added to allow for managing service level permissions of future services.

For further information please contact the Service Support Contact Centre at 1-800-262-6524 or by email at:

To view Portable Document Format PDF files, you will need to have Adobe Acrobat® Reader installed on your computer. You can download this free software from the Adobe website.

For More Information

Call ServiceOntario, Infoline at:
1-866-532-3161 (Toll-free)
In Toronto, (416) 314-5518
TTY 1-800-387-5559.
In Toronto, TTY 416-327-4282
Hours of operation: Monday to Friday, 8:30am - 5:00pm