Learn More >

Ministry Status: Routine Monitoring and Engagement

Ontario Health Insurance Plan

OHIP Bulletins

Physiotherapy Facilities InfoBulletins

To:  Physiotherapy Facilities

Published by:   Health Services Branch

Date Issued:  July 7, 2016

Bulletin Number:  3123

Re:   Update: Relocating a Publicly Funded Community Based Physiotherapy Clinic

PDF Version Portable Document Format

Relocation Policy

Schedule A of the Community Physiotherapy Clinic Transfer Payment Agreement (Agreement) stipulates that:

  • "Physiotherapy Services must be delivered only at the Recipient's address listed in s.18.1 unless otherwise agreed to by the ministry."

Publicly funded community based physiotherapy clinics that wish to relocate and discontinue the provision of publicly funded services under an Agreement must notify the ministry immediately so that the Agreement can be terminated.

Publicly funded community based physiotherapy clinics that wish to relocate and want to continue to be funded by the ministry to deliver physiotherapy services under an Agreement are required to obtain prior approval from the ministry for the proposed new location. Clinics are required to submit a written request to the ministry a minimum of 60 days prior to the proposed relocation date. The Province will terminate the Agreement of a clinic that relocates and continues to provide publicly funded physiotherapy services without prior approval, as this would be considered a breach of s. 18.1 of the Agreement.

The request should include documentation that clearly sets out the current location of the clinic and the proposed location of the new clinic. In addition, it should confirm that the new location provides barrier-free access in accordance with the requirements of the Accessibility for Ontarians with Disabilities Act, 2005, include a transition plan for current patients, and describe the timeline and details of the transition including any gap in service delivery. The request should be sent via e-mail to moh.physiotherapyagreements@ontario.ca.

Each clinic's request will be reviewed independently. The ministry will consult with the LHIN in which the clinic operates or, in cases where the proposed move crosses LHIN boundaries, with each of the affected LHINs. Consideration will be given to:

  1. the impact of the clinic move on access to services both in the original clinic location, in the new clinic location (e.g. is there another publicly funded clinic operating nearby) and within the LHIN(s);
  2. mitigation plan proposed by the clinic for managing the transition from the new to the old location and;
  3. the ability of the clinic to provide publicly funded physiotherapy at the proposed location in accordance with the Agreement.

Written approval must be obtained prior to any relocation. The clinic will be notified in writing if the proposed location has been approved or denied by the ministry in consultation with the LHIN.

Note: as always, view and record (in your records) the details on the out-of-province patient's health card.

In making the final decision, the Community Physiotherapy Clinic Program may consider information provided by the Applicant and such other information as considered appropriate.

If approval is granted, an amendment to the existing Agreement will be prepared that will reflect the new clinic location. The amended Agreement will be effective upon the date of relocation. The end date of the Agreement will not change.

Please direct any questions regarding the relocation of a publicly funded community based physiotherapy clinic by e-mail to moh.physiotherapyagreements@ontario.ca

To view Portable Document Format PDF files, you will need to have Adobe Acrobat® Reader installed on your computer. You can download this free software from the Adobe website.

For More Information

Call ServiceOntario, Infoline at:
1-866-532-3161 (Toll-free)
In Toronto, (416) 314-5518
TTY 1-800-387-5559.
In Toronto, TTY 416-327-4282
Hours of operation: Monday to Friday, 8:30am - 5:00pm