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Ministry Status: Activation Status

Ontario Public Drug Programs

Contact Us

Ontario Public Drug Programs

General inquiries should be directed to:

5700 Yonge Street, 3rd Floor
Toronto, Ontario
M2M 4K5
Tel:  416 327-8109 (in Toronto) or 1-866-811-9893 (toll-free)
Fax:  416 327-8912 (in Toronto) or 1-866-598-6530 (toll-free)
Email:  PublicDrugPrgrms.moh@ontario.ca

Drug Programs Policy and Strategy Branch

Inquiries regarding pharmacy policy, drug strategy and policy and data analysis should be directed to:

5700 Yonge Street, 3rd Floor
Toronto, Ontario
M2M 4K5
Tel:  416-327-8106
Fax:  416 325-6647
Email: PublicDrugPrgrms.moh@ontario.ca

Inquiries regarding drug submissions and formulary product and price increase submissions should be directed to:

5700 Yonge Street, 3rd Floor
Toronto, Ontario
M2M 4K5
Tel:  416 327-8099
Fax:  416 327-8123
Email:  PublicDrugPrgrms.moh@ontario.ca

Drug Programs Delivery Branch

General  Ontario Drug Benefit (ODB) program questions should be directed to:

5700 Yonge Street, 3rd Floor
Toronto, Ontario
M2M 4K5
Tel:  416-327-8109 (in Toronto) or 1-866-811-9893 (toll-free)
Fax:  416-327-8912 (in Toronto) or 1-866-598-6530 (toll-free)
TTY:  1-800-387-5559
E-mail: drugprogramsdelivery@ontario.ca

Inquiries regarding inspection services should be directed to:

5700 Yonge Street, 3rd Floor
Toronto, Ontario
M2M 4K5
Tel:  416-327-8109 (in Toronto) or 1-866-811-9893 (toll-free)
Fax:  416-327-8912 (in Toronto) or 1-866-598-6530 (toll-free)
TTY:  1-800-387-5559
E-mail: drugprogramsdelivery@ontario.ca

Exceptional Access Program (EAP) requests

Inquiries regarding Exceptional Access Program (EAP) requests should be directed to:

5700 Yonge Street, 3rd Floor
Toronto, Ontario
M2M 4K5
Tel:  416-327-8109 (in Toronto) or 1-866-811-9893 (toll-free)
Fax:  416-327-7526 (in Toronto) or 1-866-811-9908 (toll-free)
TTY:  1-800-387-5559
Email:  EAPFeedback.moh@ontario.ca

Trillium Drug Program

Inquiries regarding the Trillium Drug Program should be directed to:

P.O. Box 337, Station D
Etobicoke, Ontario
M9A 4X3
Tel : 416-642-3038
Fax : 416-642-3034
Toll-Free : 1-800-575-5386
E-mail : trillium@ontariodrugbenefit.ca

Seniors Co-Payment Program

Inquiries regarding the Seniors' Co-payment Program should be directed to:

P.O. Box 384, Station D
Etobicoke Ontario
M9A 4X3
Tel:  416-503-4586
Fax:  416-503-8483
Toll-free:  1-888-405-0405
E-mail:  seniors@ontariodrugbenefit.ca

ServiceOntario, INFOline

Tel:  1-866-532-3161 (Toll-free in Ontario only)
TTY:  1-800-387-5559
Hours of operation: 8:30am - 5:00pm

As outlined in our Accessible Customer Service policy, we are committed to providing accessible customer service. On request, we can arrange for accessible formats and communications supports.

For More Information

Call ServiceOntario, Infoline at:
1-866-532-3161 (Toll-free)
In Toronto, (416) 314-5518
TTY 1-800-387-5559.
In Toronto, TTY 416-327-4282
Hours of operation : Monday to Friday, 8:30am - 5:00pm