Health Bulletins

French Language Health Services Forum 2017

December 22, 2017

A French Language Health Services (FLHS) Forum was hosted by the Ministry of Health and Long-Term Care (MOHLTC) on November 15, 2017. The Minister of Health and Long-Term Care (Minister) reinforced Ontario’s commitment to do more for Francophone populations who face challenges in obtaining health services in French.

The over 100 participants included leaders of all Local Health Integration Networks (LHINs) and French Language Health Planning Entities (Entities), as well as members from the French Language Health Services Advisory Council (FLHSAC). Dr. Eric Hoskins, Minister of Health and Long-Term Care, the FLS Commissioner, the Deputy Ministers of MOHLTC and of Francophone Affairs, and the Chair of the FLHSAC also provided opening remarks congratulating the LHINs, and Entities on the progress achieved to date and encouraging participants to build on their success to continue advancing FLHS across the province.

Key highlights from the Forum include:

The Forum provided participants with an overview of recent progress achieved by the FLHS project team and ministry including:

Overall, the day was informative, productive, and positive. Participants had the opportunity to engage in constructive discussions about improving LHIN-Entity collaboration at the local level to support improved access to FLHS. Many expressed satisfaction with the recent progress in advancing the framework for FLHS and their support for more regional initiatives by the LHINs and Entities to enhance local access for Francophones to French language health services.

For additional information about the FLHS Forum and its outcomes, please contact Alexandra Magistretti.



Congratulations to the Association of Family Health Teams of Ontario (AFHTO)’s Bright Lights 2017 Award Winners (October 2017)!

West Durham Family Health Team

Award category: Effective Leadership and Governance for System Transformation

Achievement: Leadership is not a titleTaking a proactive approach to change, adopting processes to ensure their leadership is skills-based, patient-centred and inclusive.

Belleville Nurse Practitioner-Led Clinic

Award category: Planning Programs for Equitable Access to Care

Achievement: Primary Care Low Back Pain PilotSuccessfully implementing a new interprofessional approach to managing low back pain. This improved patient outcomes with less reliance on medications and fewer ER visits, and fortified collaboration both within the team and with other organizations.

Leamington and Area Family Health Team

Award category: Employing and Empowering the Patient and Caregiver Perspective

Achievement: Changing the Culture Around Advance Care PlanningBreaking taboos through an education program for patients, caregivers, families and the community, destigmatizing conversations around end-of-life care.

St. Michael’s Hospital Academic Family Health Team

Award category: Strengthening Partnerships

Achievement: Health Justice InitiativeImplemented a multilevel program to address legal issues that present a barrier to better health, including providing onsite legal assistance for patients, educating staff and undertaking advocacy at the system level.

eHealth Centre of Excellence, Centre for Family Medicine Family Health Team

Award category: Optimizing Use of Resources

Achievement:  Coordinated Access to All ServicesDemonstrating leadership in digital health through the development and spread of a systemwide coordinated approach to access to a wide variety of care and services.

Thamesview, Tilbury District and Chatham Kent Family Health Teams

Award category: Using Data to Demonstrate Value and Improve Quality of Care

Achievement:  Primary Care Impact on an Integrated Case Management Model for the Frequent User – Adopted an integrated case management model that improved the healthcare experience of individual patients with complex needs, simultaneously reducing ER visits and hospital admissions.

North York Family Team

Award category: Clinical Innovations for Specific Populations

Achievement: Multidisciplinary Approach To Deprescribe Sedative Hypnotics In The Elderly – Introduced a two-stage, interprofessional insomnia reduction program for older adults, resulting in improved mood and sleep quality, reduced anxiety and lower drug use.

Association of Family Health Teams of Ontario (AFHTO)’s Bright Lights 2017 Award Winners

For More Information

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