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Health Cards

• If you are applying for a health card or are changing your address, see the Ontario Health Insurance section for more information.
• If you are mailing your health card forms, see ServiceOntario, Health Card Services for the address of your local OHIP office.
• If you would like to change your address online, visit the ServiceOntario website.

General Information

For general information requests about Ministry of Health and Long-Term Care programs and services, send an e-mail to ServiceOntario, INFOline. The information provided by INFOline is about government services only. It does not provide medical advice or counseling. For privacy and security reasons, please do not include your personal health information, such as health card numbers, in your e-mail.

Technical Questions

For technical questions or comments about the site, send an e-mail to our Webmaster.

The Minister of Health and Long-Term Care

Since responses to e-mails to the Minister can be by e-mail, telephone or Canada Post, please be sure to include your postal address and telephone number in your e-mail.
Send an e-mail to the Minister at ccu.moh@ontario.ca

Call us

Medical Questions

To speak to a nurse about a medical or health-related issue, call Telehealth Ontario at 1-866-797-0000. If your situation is a medical emergency, immediately call your doctor or 911.

Government Services

For general information requests about Ministry of Health and Long-Term Care programs and services, you can telephone ServiceOntario, INFOline. The information provided by INFOline is about government services only. It does not provide medical advice or counseling. Hours of operation are Monday to Friday, 8:30am - 5:00pm.

Toll free : 1-866-532-3161
TTY : 1-800-387-5559
FAX : 416-314-8721

For general questions about the government and its programs, call Ontario Government Information and Referrals at :

Toll free : 1-800-267-8097
In Toronto : 416-326-1234

Write to Us

If you prefer to write concerning general information, please send your letter to :

ServiceOntario INFOline
M-1B114, Macdonald Block
900 Bay Street
Toronto ON  M7A 1N3
Canada

If you are mailing health card forms, see ServiceOntario, Health Card Services for the address of your local OHIP office.