Contact Us

The Ministry of Health and Long-Term Care is always looking for ways to improve the information and services provided on this website. Your comments and inquiries are welcome. Please use the feedback form below to send us your questions, comments and suggestions.

You may find an answer to your questions here:

Service Standards and Accessibility:

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For privacy and security reasons, do not include personal health information such as health card numbers in your e-mail.

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As outlined in our Accessible Customer Service policy, we are committed to providing accessible customer service. On request, we can arrange for accessible formats and communications supports.

Call us

If your situation is a medical emergency, immediately call your doctor or 911.

To speak to a nurse about a medical or health-related issue, call:

Telehealth Ontario
Toll free : 1-866-797-0000

For general inquiries, call:

ServiceOntario
Toll free : 1-866-532-3161
In Toronto, (416) 314-5518
TTY : 1-800-387-5559
 
Hours of operation:
Monday to Friday, 8:30 a.m. - 5:00 p.m.

Media Inquiries
Toll free : 1-888-414-4774
In Toronto, (416) 314-6197
Email: media.moh@ontario.ca

Send us a letter

ServiceOntario
M-1B114, Macdonald Block
900 Bay Street
Toronto ON M7A 1N3 Canada

If you are mailing health card forms, see ServiceOntario, Health Card Services for the address of your local OHIP office.


Notice of Collection : The personal information that you have provided to us to enable us to respond to your inquiry will only be used for that purpose. You will not be placed on any mailing lists, nor will your information be released to any third party, except as may be authorized by law. The authority for obtaining this information from you complies with section 38(2) of the Freedom of Information and Protection of Privacy Act. If you have any questions regarding privacy and your personal information, please contact the Office of the Chief Information and Privacy Officer.

For More Information

Call ServiceOntario, Infoline at:
1-866-532-3161 (Toll-free)
In Toronto, (416) 314-5518
TTY 1-800-387-5559.
In Toronto, TTY 416-327-4282
Hours of operation : 8:30am - 5:00pm